InformationWeek-Healthcare

InformationWeek Healthcare: Can This Search Tool Make Doctors Love EHR?

InformationWeek Healthcare, Feb. 7, 2014

QPID, a Partners HealthCare spinoff, creates a clinical decision support tool to solve physicians’ big gripe about EHRs — buried data.

The sum of “Google, plus CliffsNotes,” might be the formula for making electronic health records software more usable, particularly in large hospital networks that use multiple EHR systems.

That formula is QPID Health CEO Mike Doyle’s shorthand for what his company does. It adds search and summarization technology as a layer on top of EHR software to provide more convenient access to patient data when needed most — the time doctors are making clinical decisions. The EHR world today is like “the Internet 20 years ago when we had all this data but no Google,” Doyle said in an interview. “EHRs have done a great job of capturing all this data, but not at making it particularly useful.”

A few months ago, in a column called Why Doctors Hate EHR Software, I quoted a pediatrician named Dave Denton on his frustration with EHR software and particularly the “treasure hunt” he found himself going on to find which tab of which screen might contain clinically relevant information about any given patient. Denton sits on his hospital’s IT advisory board and believes in the potential of health IT, even as he is dismayed by the reality of it. Although the theory of EHR software is about getting all the information about a patient in one place, finding that information again is harder than it ought to be, he complained.

QPID just might be the map that makes the hunt a lot easier.

Read the full article: InformationWeek Healthcare, Feb. 7, 2014