Clinicians loving decision support? Yes!

Mike Zalis, QPID Health’s co-founder and chief medical officer, was asked to contribute a guest blog post on the broad theme of “Digital Health” in the EMR & EHR online forum. The forum covers issues related to EHR selection, implementation and Meaningful Use. According to Dr. Zalis:

To me, Digital Health means making every clinician the smartest in the room. It’s filtering the right information—organized fluidly according to the clinical concepts and complex guidelines that organize best practice—to empower clinicians to best serve our patients. Further, when Digital Health matures, the technology won’t make us think less—it allows us to think more, by thinking alongside us. For the foreseeable future, human experience, intuition and judgment will remain pillars of excellent clinical practice. Digital tools that permit us to exercise those uniquely human capabilities more effectively and efficiently are key to delivering a financially sustainable, high quality care at scale.

You can read the blog post here.

Mike’s sentiment that technology can provide welcome support for clinicians is echoed by David Ting of Mass General Hospital (MGH). In an interview published in HealthITAnalytics, Dr. Ting described the roll-out of QPID-powered predictive analytics and decision support at MGH:

Initially, the leadership was very excited about this, but we were a little nervous about how our surgeons would respond.  Would they think that now a robot is telling them what is appropriate to do?  As it turns out the surgeons love it….

Surgeons, even the world-renowned surgeons, do not want to operate on a patient who’s going to die on the table.  The last thing they want is to do harm to a patient or do something inappropriately….

It turns out that our surgeons are relieved that they have that kind of backup at their side, so rather than feeling insulted that the computer is kind of guiding their decisions, if anything, this is kind of the decision support that the surgeons are very, very interested in.

You can read Dr. Ting’s interview here.