We read a thoughtful piece by Lindsay Dunn in Becker’s Hospital Review blog (Disruption Overkill) questioning the necessity for “Disruptive Innovation” to make the changes we need in healthcare.
The much-ballyhooed buzzword — and debunking of the academic theory behind it — is the subject of a recent New Yorker article. (It’s great fun to read!) According to the author, historian Jill Lepore, hospitals are not purely profit driven, so business theories need not apply. While attacking her Harvard colleague Clay Christensen she notes:
Innovation and disruption are ideas that originated in the arena of business but which have since been applied to arenas whose values and goals are remote from the values and goals of business. People aren’t disk drives. Public schools, colleges and universities, churches, museums, and many hospitals, all of which have been subjected to disruptive innovation, have revenues and expenses and infrastructures, but they aren’t industries in the same way that manufacturers of hard-disk drives or truck engines or drygoods are industries.
Dunn seems inspired by Lepore when she describes the need for change and innovation without using the “D-word.”
Hospitals are in the midst of an era of significant — and perhaps unprecedented — change. We’ll have to innovate, and we’ll have to change our business models to better meet the demands of our payers and patients for higher-value, more transparent care.
How about #Constructive_Innovation for healthcare?